Decades Of Experience

Contact Infomations

29-55A 164th street, Flushing, NY 11358


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Our Programs

The faces are real, the smiles are genuine, and their lives are richer because of the services they receive from Hope Haven.


For more than 50 years, Hope Haven has been the dedicated force in our community empowering individuals with developmental disabilities.

Through various programs and dedicated staff members, Hope Haven has made our community a better place to live.

What is a Developmental Disability

As defined by the Federal Developmental Disabilities Act of 1978, a developmental disability is any severe or chronic disability which is:

  • – attributable to a mental or physical impairment or combination of both
  • – manifested before the age of 22
  • – likely to continue indefinitely
  • – reflected by a need for a sequence of special, interdisciplinary or generic care, treatment or other services of a lifelong or extended duration
  • – associated with substantial functional limitations in at least three of the following areas:
    • – self-care
    • – receptive or expressive language
    • – learning
    • – mobility
    • – self-direction
    • – capacity for independent living
    • – economic self-sufficiency

Programs We Offer

Service Eligibility


Hope Haven’s services are available to any individual with a primary diagnosis of mental retardation who resides in Athens and the surrounding area. Age requirements vary by program.

Hope Haven provides a variety of programs designed to empower individuals with developmental disabilities.

Community Access

Designed to assist the participant in acquiring, retaining, or improving self help, socialization, and adaptive skills required for active community participation and independent functioning outside the participant’s home or family home.

Community Living Support

Individually tailored supports that assist with the acquisition, retention, or improvement in skills related to a participant’s continued residence in his or her own home or family home.

photo.park8Community Residential Alternative

Targeted for participants who require intense levels of support.  Services are a range of interventions with a particular focus on training and support in one or more of the following areas:  eating and drinking, toileting, personal grooming and health care, dressing, communication, interpersonal relationships, mobility, home management, and use of leisure time.


photo.park4Supported Employment

Targeted toward individuals who desire competitive employment, Supported Employment encourages active participation in community life.

Hope Haven staff acts as a liaison between the individual and the employer to ensure the employment situation benefits both parties.

Respite Services at Lee’s House

Intended to give families temporary relief from the continuous care required of their loved one with developmental disabilities, Respite benefits both the individual and their family.

Respite offers the individual a break from their daily routine and increased opportunities for community integration while giving family members a much needed break.


Mission Statementphoto.park5

Hope Haven believes in the uniqueness, worth, dignity, and right to self-determination of every individual. We strive to prepare, empower, and support individuals with developmental disabilities and their families to participate fully in the community.





Referral Sources

DBHDD maintains and regularly updates lists of individuals with developmental disabilities who reside in our service area, have undergone a preliminary screening and are found to be eligible for and in need of services.  Consistent with DBHDD policy, this agency accepts only referrals for services funded by Medicaid Waiver or state grant-in-aid through the state’s contracted support coordination system.  Private pay referrals may be accepted by any referral source.  This agency may assist individuals, their families or other entities with maneuvering through the required planning list process should they refer themselves directly to us for services.

Frequency of Services

The amount and frequency of services to be provided to individuals are determined in the Individualized Service Plan (ISP).  This process requires the involvement of an external independent support coordination system along with numerous other individuals as appropriate.  The amount and frequency of services is specific to each individual and is contingent upon many factors such as prior authorization, individual budget allocations, DCH regulations and contractual requirements.  It is the policy of this agency to provide the amount and frequency of services to each person served consistent with these factors.

Payer Sources

The payer sources for services typically include the Medicaid Waiver, state grant-in-aid, and the United Way of Northeast Georgia.  Payer sources may include private pay if an individual cannot obtain state or federally funded services and has the financial resources.


1.    All fees for services provided through Medicaid Waiver funded services are covered by reimbursement from the Georgia Department of Community Health, Medicaid Waiver with no charge to individuals receiving Medicaid services.  As required by Medicaid regulations, all non-Medicaid funded services will be annually billed on a sliding fee scale.  The sliding fee scale used shall be the one established by DBHDD that establishes the percentage to be charged based on the adjusted income of the person receiving services.

2.    All fees for services provided through state funded services are covered by contract reimbursement from the Georgia Department of Behavioral Health and Developmental Disabilities with no charge to individuals receiving state funded services.

3.    All fees for services provided through United Way funded services are covered by reimbursement from the United Way of Northeast Georgia, Inc with no charge to individuals if they receive United Way funded services.

4.    Private pay fees, when applicable, shall be set to the amount equal to the current reimbursement rate for Medicaid Waiver services.

5.    The specific rates for each service are periodically set by DCH or DBHDD contract and are available for review upon request.

6.    As required by the Annotated Code of Georgia – O.C.G.A. [37-2-11], no person shall be denied disability services provided by the state as defined in this chapter based on age, gender, race, ethnic origin, or inability to pay.


Community Access(individual & group) Facility ORCommunity Facility-Based – weekdays onlyCommunity-based – any day Medicaid Waiver,State FundedUnited Way orPrivate Pay As specified in ISP
Community Living Support Private Home AND/ORCommunity Any day – Sunday thru Saturday Medicaid Waiver,State Funded orPrivate Pay As specified in ISP
Community Residential Alternative Agency Licensed Community Living Arrangement (CLA) OR Host Home 24/7/365 Medicaid Waiver,State Funded orPrivate Pay As specified in ISP
Prevocational Main Center OR Community Work Sites Weekdays only Medicaid Waiver,State Funded orPrivate Pay As specified in ISP
Respite Services Respite FacilityPrivate Home 24/7/365 Medicaid Waiver,State Funded orPrivate Pay As specified in ISP
Specialized Medical Supplies NA NA Medicaid Waiver As specified in ISP
Supported Employment(individual & group) Community OR Facility Any day – Sunday thru Saturday Medicaid Waiver,State Funded orPrivate Pay As specified in ISP

1.    It is the responsibility of the agency’s Social Worker and/or the Program Coordinator as applicable to share information about the scope of services with individuals receiving services, families/support systems, referral sources, payers and funding sources, other relevant stakeholders and the general public.

2.    Since the service structure is determined and driven by Medicaid and DBHDD definitions and requirements, it is the policy of this agency to follow all subsequent amendments, changes and other directives as appropriate.  This shall primarily be done through an annual review of the DBHDD contractual specifications, the DBHDD Provider Manual, the United Way agency request, revisions and updates to the Medicaid Waiver Manuals and other documents as applicable.